About us

We Are Your Favourite Store.

Gents509 was created from a simple idea: turning your favorite memories into something you can see and feel every day.

We specialize in custom photo magnets, carefully made to capture life’s most meaningful moments — family, love, celebrations, and everyday joy. Each magnet is crafted with attention to detail, vibrant color quality, and durable materials designed to last.

Inspired by creativity, culture, and personal expression, Gents509 blends modern design with a personal touch. Whether it’s a gift for someone special or a keepsake for yourself, our mission is to help you preserve memories in a unique and beautiful way.

We believe every photo tells a story and your story deserves to be displayed           

  Small Things, Big Smile

site image

Numbers Speak For Themselves!

Curated Products
0 +
Product Categories
0 +

Return & Refund Policy

Thank you for shopping with Gents509. We take pride in creating custom products made especially for you. Please read our Return & Refund Policy carefully before placing an order.

Custom & Personalized Items

Because our products are custom-made and personalized (for example, items made from customer-uploaded photos), all sales are final once production has started.

We do not accept returns or exchanges for:

  • Customized or personalized items

  • Items made using photos or designs provided by the customer

  • Orders placed incorrectly by the customer (wrong photo, size, or quantity)

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect due to our error, we’ve got you covered.

To be eligible for a replacement or refund:

  • Contact us within 48 hours of receiving your order

  • Provide clear photos of the damaged/defective item and packaging

  • Include your order number in your message

Once verified, we will offer:

  • A replacement at no extra cost, or

  • A refund, depending on the situation

Order Cancellations

  • Orders can be canceled within 12 hours of purchase

  • Once production begins, cancellations are no longer possible

Refund Processing

Approved refunds will be processed to the original payment method within 5–10 business days, depending on your bank or payment provider.

Shipping Costs

  • Shipping fees are non-refundable

  • We are not responsible for delays caused by the carrier

Contact Us

If you have any questions or concerns about your order, please contact us at:

📧 Email: gents509ht@gmail.com